Full Service Descriptions
Business planning and strategy development
If you have a vision for a new climbing wall or Autobelay park, but aren’t sure where to start, I can help. I have extensive experience in creating business proposals that get results and help secure funding. If your business is already up and running, I can help you review and improve your existing strategy. By working together, we can make sure your business is competitive, successful, and sustainable for years to come. With tried and tested methods, tools and experience I can methodically take your asset to the next level.
Commercial and business growth advice
As a business growth consultant, I specialise in helping companies assess their resources and revenue streams and providing guidance toward expansion and growth. With my proven track record in business growth, I can help your organisation take stock and identify new opportunities for success. Let's work together to tap into your company's potential. I do this using a tool developed over a 10 year period and allows a deep dive into the full strategic and operational mechanics of your centre to better commercialise the asset.
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Operational set up and improvements
You can be sure that your indoor climbing facility will run smoothly and safely. I specialise in implementing new safe systems of work and creating operating procedures for whole new centres. My structured collaborative methodology ensures that all stakeholders are involved and fully informed throughout the process.
Including TOOLS like
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Step by step mobilisation plan
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Location selection analysis
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Business plan + Presentation templates
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Financial forecasting + Set up costing
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Competitor analysis template
Market positioning analysis and development
Get the competitive advantage you need to succeed in today's market with my premium market positioning and analysis services. I specialise in researching and analyzing the market on both macro and local levels to ensure that your facility and brand are effectively communicating to the right audience. My partnership with Constant and ClimbHQ only strengthens my ability to create marketing campaigns that drive results for your business.
Team composition analysis and advice
I am a Clarity 4D practitioner and an experienced team composition and analysis expert. Partnering with Fairway Discovery, I can help your business reach new heights through comprehensive analysis of your teams and advice on recruitment or training. With my hands-on experience and knowledge of proven academic models, I have the expertise to improve your business' engine and help you reach your goals - whatever they are.
Mystery Shopper services
My mystery shopper service is specifically tailored to the indoor climbing industry, providing a great tool to understand how the service function of your business is performing. With this service, you can gain valuable insights into your customers' experiences and improve your business accordingly. I cater to support both coaching and casual attendance journeys and better understand how your customers view your services.
I also have experience of multiple customer survey campaigns ranging from quantitive to NPS generation.
Financial and Data/KPI Analysis
My analysis service for indoor climbing businesses offers a unique perspective on the decision-making process. With expertise in analyzing cash flow, PnL accounts and general data flow from Customer Management Systems I can identify operational and commercial inadequacies as well as start benchmarking your business metrics to provide solutions and standards for your ongoing growth.
Coach development planning
Investing in a comprehensive coaching program can make a world of difference to the success of your climbing facility. With my help, you'll be able to develop a tracked and specific development pathway that ensures your team is motivated, capable, and delivers the best possible customer and colleague retention. Let me help you create the ultimate climbing experience for your customers.
Mergers and Acquisition
When it comes to Mergers and Acquisitions, there's no such thing as a one-size-fits-all solution. That is why I utilise my diverse background and expertise to evaluate every business uniquely, extracting their potential value. My knowledge of the market and my experience working with clients from different sectors allows me to provide innovative ideas that ensure the best outcome for my customers. As a territory expert, my focus is on getting the best value for my clients' investment. I am able to provide my customers with the best possible service - an independent consultant that they can trust.
Testimonials
Jeremy Wilson,
Founder and CEO of The Lakeland Climbing Centre Limited
"I have worked with Jez on a number of projects and ideas in the indoor climbing industry. Jez's experience and knowledge of the sector is second to none. For many years he ran the busiest indoor centre in the country (Westway, London). He set industry standards in all areas and through his leadership, ten of thousands of Londoners (and beyond) have been introduced into this wonderful sport. I would highly recommend Jez to anyone who is looking for differentiated and thoughtful insights."